Terms of service

Terms of Service

Welcome to Sweet Stitches by Manju Studio. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Services

Sweet Stitches by Manju Studio provides custom stitching, tailoring, sewing, alterations, and related fashion services. Service availability may vary and is subject to acceptance by our team.

2. Orders & Measurements

Customers are responsible for providing accurate measurements, design specifications, and other information required to complete an order.

We shall not be responsible for fitting issues resulting from incorrect measurements provided by the customer.

3. Custom-Made Products

Since many of our products and services are custom-made according to customer requirements:

  • Designs may vary slightly from reference images.

  • Handmade products may have minor variations that are part of the craftsmanship process.

  • Once production has begun, modifications may not be possible.

4. Pricing & Payments

All prices are displayed in the applicable currency and are subject to change without prior notice.

Orders may require full or partial advance payment before work begins.

5. Delivery & Collection

Estimated completion and delivery dates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by courier services, unforeseen circumstances, or customer-related delays.

6. Cancellations

Orders may be cancelled only before production has started. Once work has commenced on a custom order, cancellation requests may not be accepted.

7. Returns & Refunds

Due to the personalized nature of custom stitching and tailoring services, custom-made orders are generally not eligible for returns or refunds unless:

  • The item received is significantly different from the agreed specifications.

  • The item is damaged due to our error.

Any concerns must be reported within [7] days of receiving the order.

8. Intellectual Property

All content on this website, including logos, images, designs, text, graphics, and branding, is the property of Sweet Stitches by Manju Studio and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false information.

  • Attempt to interfere with the operation or security of the website.

  • Infringe upon the rights of others.

10. Limitation of Liability

To the fullest extent permitted by law, Sweet Stitches by Manju Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to our collection and use of information as described therein.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page with the revised effective date.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Sweet Stitches by Manju Studio operates.

14. Contact Information

For questions regarding these Terms of Service, please contact:

Sweet Stitches by Manju Studio

Email: manjustudio83@gmail.com

Phone:
+91 8826774495
+91 011-47026426

Website: sweetstitchesbymanjustudio.com